About the programme
Provides the practical knowledge and technical skills required to install, configure, maintain and troubleshoot computer hardware, operating systems, software applications and basic computer networks. Extensive hands-on training covers computer assembly, operating system installation, network fundamentals, cybersecurity awareness, troubleshooting, data management, customer support and IT best practice through laboratory sessions and real-world problem solving.
Career opportunities
- IT Support Technician
- Computer Technician
- Help Desk Assistant
- Desktop Support Technician
- Computer Maintenance Technician
- ICT Support Assistant
- Hardware Technician
- Technical Support Officer
- Computer Repair Technician
- ICT Entrepreneur
Department
Department of Computer Science
Department overviewOther programmes in this department
Level 3 IVQ Advanced Diploma in IT Systems Support
Equips learners with the advanced technical competencies required to manage, maintain, secure and optimise enterprise IT systems. The programme develops practical expertise in computer networking, server administration, cybersecurity, cloud technologies, virtualization, systems maintenance, technical support management and advanced troubleshooting using industry-standard technologies.
Programme details
Level 4 Diploma for ICT Professionals - Systems and Principles
An advanced qualification for learners seeking professional careers in systems administration, network engineering, cybersecurity, cloud computing, database administration and enterprise ICT management. Learners develop higher-level analytical, technical and project management skills through practical training in systems architecture, network design, information security, cloud services, virtualization, systems integration, technical documentation and ICT project implementation.
Programme details
Level 4 Diploma for ICT Professionals - Systems and Principles (Unit Route)
A flexible learning pathway enabling learners to complete specialist units while building comprehensive knowledge of enterprise ICT systems and infrastructure. Core and optional units cover advanced networking, systems administration, cybersecurity, cloud technologies, technical support, systems integration and ICT project management, allowing learners to tailor their studies to specific career goals.
Programme details